Accreditations

Prentice Glass Limited aim to achieve the highest standards possible in health and safety, customer services, quality assurance and industry regulations. To do this we are affiliated and accredited by some of industries most creditable auditors. Below is a brief description of each for your understanding. For further information please see each individual website by clicking on each title.

Glass and Glazing Federation

The Glass and Glazing Federation (GGF) is a trade association representing companies who make, supply or fit, glass and glass related products. This includes replacement windows, Energy Efficient Windows, doors, conservatories, hardware for these products, and all aspects of glass, including double glazed units, safety glazing, fire resistant glass, emergency glazing, decorative glass, secondary glazing, and solar control applied films and sealants. GGF members are required to protect consumers deposits, to raise standards in the industry and offer independent arbitration should the need arise.

One of the most important additions to the GGF is the www.myglazing.com website which assists consumers in finding the right supplier in the right area with many areas of consumer and deposit protection. For more on this and the GGF Consumer Code of Practice please visit the website above or the GGF main website publication page below.

If you would like to look further into the GGF Consumer Codes you can download various consumer leaflets at http://www.ggf.org.uk/publications

FENSA

FENSA stands for the Fenestration Self-Assessment Scheme. It has been set up by the Glass and Glazing Federation (GGF) and other industry bodies with Government encouragement in response to the current Building Regulations for England and Wales. When having windows and doors replaced homeowners must comply with current thermal peformance standards and ensure that they get a certificate of compliance from FENSA or from Local Authority Building Control. FENSA also enables companies that install replacement windows and doors to self certify compliance under these Building Regulations.

The Glazing Arbitration Scheme

The Glazing Arbitration Scheme (TGAS) is an independent ADR (alternative dispute resolution) scheme, which is the primary ADR scheme for the Glass & Glazing industry, plus other glazing related and home improvement products. TGAS is operated by Chartered Trading Standards Institute certified ADR body, , the Centre for Effective Dispute Resolution (CEDR)

TGAS registered traders consists of GGF member companies who sell direct to consumers ( featured on www.myglazing.com ) and FENSA registered firms who have opted into the scheme.

The Arbitrator provides a fair and impartial judgement for both consumers and traders

Trust Mark

TrustMark is a quality mark which operates a framework under which 30 plus scheme operators work in the RMI (repair, maintenance and improvement) sector, including trade associations, local government trading standards teams, and independent scheme operators. These schemes are approved to carry the TrustMark logo and recruit reputable and trustworthy tradesmen. This enables the TrustMark scheme operators to promote improved RMI sector standards, and tackle related issues such as better enforcement. All of these scheme operators are audited annually by TrustMark, to ensure processes, standards and complaint procedures are being maintained.

A new addition to Trustmark scheme is the customer feedback section which allows you to leave honest reviews of the work we do. If you would like to leave a review please visit www.trustmark.org.uk/feedback

Constructionline

Constructionline is the UK’s leading procurement and supply chain management service that collects, assesses and monitors standard company information through a question set that is aligned to PAS 91, the standardised pre-qualification questionnaire developed by BSI to reduce duplication within the construction industry.
Their aim is to provide efficiency savings to public and private sector buyers and the construction industry as a whole by streamlining procurement procedures and improving the supply chain management processes by reducing risk, creating cost efficiencies and helping buyers engage with new suppliers, including SMEs and local companies.

SAFEcontractor

With almost 150 major clients and around 18,000 contractor members, SAFEcontractor is the fastest growing health and safety assessment scheme in the UK. As a leading health and safety pre-qualification assessment scheme,SAFEcontractor are dedicated to promoting higher standards of competence and compliance through the provision of relevant industry specific and tailored health and safety assessments for all professions and sectors.

Altius Assured Vendor

This is our most recent addition to the list in 2016 and shows our continued commitment to commercial industry.

Altius provides a range of services that are designed to minimise the likelihood that your supply chain will put you at risk, increase your costs or waste your time. These include options for:

  • All sizes of business and budgets
  • All or any areas of risk that matter to you (e.g. H&S, Information Security, Quality, Corporate Social Responsibility, Commercial etc)
  • Different service levels from advice only to market leading software tools or a completely managed outsourced option

Whichever option works for you, their services will give you access to extensive knowledge, experience and network of contacts.

See more at: http://www.altiusva.com/services

Guarentee Protection through the GGF (GGFi)

‘Guarantee Protection’ is designed specifically to provide the widest and best cover to consumers purchasing glazing products within the window and door industry. Due to high demand this has now been extended to other home improvement trades such as Kitchen, Bathroom and General Building. The launch of the ‘Guarantee Protection’ product can be viewed as representing a significant milestone for insurance within our fenestration industry for the following reasons; the GGFi IBG is:

  • The only scheme that is operated and administered by the UK’s leading glazing federation – the GGF.
  • The only scheme that is GGF branded.
  • The only scheme which uses the FENSA online system. This means there is no duplication of any information submitted to FENSA – saving installers time and money, as well as reducing delays and errors. FENSA Registered Businesses do not need to re-enter their details for the IBG to take effect. Everything is automated and taken care of seamlessly so that either the consumer receives an offer letter, or a 10 year policy which covers the guarantee of the installer.
  • Offers the most Comprehensive polices.

Check’a’trade

Check’a’trade offers you a directory of trades and services who have been vetted to their high standards, for example by verifying insurance, qualifications and professional memberships. Not only that, but we also monitor their work on an ongoing basis by collecting feedback directly from their customers. Since 1998 we have collected hundreds of thousands customer reports which give you the facts about the strengths and weaknesses of our listed companies. You know what you are getting. Recommendation, reputation, and a standard you can trust. If you would like to leave us customer reviews you can do so using the following link

http://www.checkatrade.com/PrenticeGlass/Monitors.aspx

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