For the first time Prentice Glass has used an external specialist company for their Manual Handling training. Previously all training on manual handling was done in house, it is another step to show Prentice Glass continued commitment to health and safety. 
Today Prentice Glass also became an official member to The Glazing Ombudsman to further improve Customer Care.
The Glazing Ombudsman (TGO) is an independent Not for Profit organisation for resolving disputes between Consumers and our Registered Businesses.
TGO offer real consumer protection for homeowners, with a straightforward Ombudsman scheme that provides a fair and ‘hassle- free’ means of redress if things go wrong. TGO Members gain a transparent, affordable and impartial scheme that does not restrict them to a particular insurance company.
Key Benefits:
• A free service for customers of TGO members
• Total impartiality for both installers and consumers
• Regular updates throughout a simple transparent process
• No lawyers or face to face meetings required, saving both parties time and money
• Ombudsman judgements are legally binding on the installers
• An efficient process designed to avoid escalating disputes
• Consumers still retain their full legal rights.
Prentice Glass have been awarded their certificate for Constructionline for the second year running, proving our commitment to high standards of work and health and safety.
To mark moving into our 61st Year we thought it a good way to showcase some of our work to our customers with our new business cards.
The cards were made by Moo Print and would recommend them to anyone for their great service.
http://uk.moo.com/
Recently restored a very old sign that Prentice Glass use to have at their old shop in Lavender Hill. Fantastic achievement now reaching our 61st Year.
New 12mm Toughened shower screen recently installed.
For more information on shower installations please click here…
We would like to congratulate the Prentice Glass staff listed below who recently passed a First Aid Awareness Course.
Lisa Bland, Steven Willetts, Daniel Muir, Dean Fitzimmons, Gary Kelly, Paul Ansell, Mark Hills, Paul Miller, James Rondeau, Cyril Roche, John Teale, Julie Mannell, Eula Paulo, and Ross Jackman!
A recent project at Prentice Glass is to refurb some old timber ship lap with new UPVC. Not only does it look greatly improved, it requires less maintenance and will be easy to clean for years to come.
Old…
New…
Prentice Glass recently offered their services free of charge at the Bush Theatre in West London as part of a local community project.
